Shipping and returns
Shipping of your parcel
Orders placed before 1pm are shipped the same day or after receipt of payment. orders are shipped with a tracking number and delivered without signature.
Shipping costs include preparation and packaging fees as well as shipping costs. Preparation fees are fixed, while transportation costs vary according to the total weight of the package. We recommend that you consolidate all your items in one order. We cannot consolidate two orders placed separately and shipping fees apply to each of them. Your parcel is shipped to your own risks, but special attention is paid to fragile objects.
The dimensions of the boxes are appropriate and your items are properly protected.
Order time for departure on the same day:
monday to Friday 13hours, no departure on Saturdays and Sundays.
Policy of return
All your products may be returned within 14 days of the date of purchase, provided the product has not been unsealed or damaged.
Consumable products cannot be returned.
In case of return due to change of notice, the return fee will be charged to the buyer's charge (fee equal to the fare go except order of more than 45€ , the return will be charged to the current fare packagesimo)